At Go Executive Transfers Limited, we are committed to protecting and respecting your privacy. Please read this notice carefully to understand your rights regarding your personal data, and how we collect, use, and process it. If you do not agree with this Privacy Notice, please do not access our website, apps, or use our services.

1. General Information

This policy explains how Go Executive Transfers handles your personal data. When we use terms like “GET,” "we," "our," or "us," we are referring to Go Executive Transfers. This policy applies to the information you provide through our website, www.goexecutivetransfers.com.

We act as the Data Controller for your personal information, ensuring compliance with the General Data Protection Regulation (GDPR) and other relevant laws unless stated otherwise. For any questions please contact us at info@goexecutivetransfers.com.

2. Data Collection

We may collect personal information from you through our website, apps, email, phone, social media, or other means when you sign up for newsletters, alerts, or create an account. You will always be asked for consent before submitting personal information, and you have the option to decline. However, declining means you won't be able to participate in certain activities on the website.

3. B2B Data Collection

If you use our services through your company, your employer may provide us with certain information during the registration process, including your name, contact number, and business email address as part of the sign-up procedure to access and use our services.

4. Employees, Former Employees, Job Applicants, and Subcontractors

If you apply to work with GET, the information provided will be used only for processing your application. We will inform you if your information needs to be shared with third parties, such as for reference checks, unless required by law. Once you are employed, we will retain a file related to your employment for the duration of your job and delete it after employment ends according to our retention schedule.

5. Data Collection When You Provide Services to Us

• Personal information, including identity details like name, date of birth, photograph, driver’s license details, and proof of eligibility for the driver contract.
• Contact details such as home/work addresses, phone numbers, email addresses, emergency contacts, and next of kin.
• Information related to the driver contract, including participation in training programs, background checks, and details of complaints, location of vehicle, and other travel-related information from devices such as GPS trackers and telematics.
• Financial data, covering payments, bank details, and tax numbers, as well as information about health and criminal background checks.

6. CCTV

Certain vehicles in our fleet are equipped with outward-facing dashboard cameras. These cameras do not capture footage inside the vehicle and do not record audio. However, they may capture images when you enter or exit the vehicle.

7. Criminal Activity

We may receive information from third parties or public records to detect and prevent fraud, including data from fraud prevention tools, public sources like Companies House, the Electoral Register, and other online sources.

8. Technical Information

We automatically collect technical information when you visit our website or use our apps, including your IP address, device details, browser type, and accessed pages, among other data sent by your device.

9. The Lawful Basis We Use to Process Your Data

We process your data only when we have a lawful basis, including:

• Contract: To fulfill a contractual agreement with you.
• Consent: When you explicitly allow us to process your data for a specific purpose.
• Legitimate Interests: To protect our services and improve your experience.
• Legal Obligation: When required to comply with laws and regulations.

10. How We Use Your Information

We use your information to communicate with you, provide services, and ensure security. We may also use it to perform reporting, analysis, and other legitimate business interests such as preventing fraud or providing personalized services.

11. Fraud Profiling

We use risk screening tools and manual intervention to maintain accurate customer profiles and prevent fraud. Additionally, we segment customers for targeted marketing based on journey history.

12. Sharing Your Information

We do not sell or rent your personal data. We share it only with trusted third parties, including:

• Cloud storage providers.
• Advertisers and e-marketing companies.
• Fraud prevention tools.
• IT support service providers.
• Insurance companies for claims processing.

We may also share data with law enforcement or public authorities if required by law.

13. Security of Your Personal Data

While we strive to protect your data, the transmission of information over the internet is not entirely secure. We implement appropriate measures to safeguard your data once received.

14. How Long We Hold Your Data

We retain your personal data for as long as necessary for the purposes it was collected. Retention criteria include the purpose for data collection, legal obligations, and the ongoing relationship with you.

15. Your Rights

You have rights regarding your personal data, such as:

• Access to your data.
• Correction of inaccurate data.
• Data portability.
• Erasure in certain circumstances.
• Restriction or objection to processing.

If you wish to exercise any of these rights, please contact us at info@goexecutivetransfers.com.

16. Contact

If you have any questions or concerns about how we handle your personal data, please contact us at info@goexecutivetransfers.com.

Our privacy policy is reviewed regularly, and updates will be posted on our website. The most recent update to this privacy policy occurred in January 2024.